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I-Land iBriefcase FAQ
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- What is
iBriefcase?
- How can I
access my iBriefcase?
- How do I
create a folder?
- How do I open
a folder?
- How do I edit
a folder name?
- How do I
delete a folder?
- How do I
create a sub-folder?
- How do I put a
file into a folder?
- How do I get a
file from a folder?
- How do I move
a file from one folder to another?
- How do I
delete a file from a folder?
- Where are my
files actually stored?
- How much
space do I have to store files?
- Can anyone
else view these files?
- What types of
files can I put in my iBriefcase?
- Can I-Land
tech support help me with iBriefcase?
- What
is iBriefcase?
iBriefcase
is a simple web-based substitute for an FTP program, which can be
complicated to use for a novice. It allows you to easily
upload files from your computer to your personal space on I-Land's
servers, later copying the files to other systems. It's best
suited for people who need to move files between home, office,
and/or school. (Return to Questions)
- How can I
access my iBriefcase?
You'll log in using
your I-Land username and password at http://briefcase.iland.net.
A separate briefcase is available for each email account.
(Return to Questions)
- How can I
create a folder?
To create a folder,
first login to iBriefcase. On the right hand side (both top
and bottom of the page) you'll see the "Create Folder"
options. Click on either link to proceed to the Create
Folder page. (Return
to Questions)
- How do I
open a folder?
From the main
iBriefcase screen, simply click on the highlighted name of the
folder that you wish to open, or click on the "folder" icon
immediately to the left of the folder name. You'll be shown
a screen that lists the contents of the folder. (Return
to Questions)
- How do I
edit a folder name?
From the main
iBriefcase screen, click on the "pencil" (edit) icon
that corresponds to the folder name you wish to change.
You'll be given the ability to change the name of the
folder. You may NOT change the name of the folder while the
folder is open. (Return to Questions)
- How do I
delete a folder?
From the main
iBriefcase screen, click on the "trash" (delete) icon
that corresponds to the folder you wish to delete. If the
folder is empty, you'll be asked to confirm the deletion. At
that point you may choose to continue or go back to
the main iBriefcase screen (folder listing). You can not
delete a folder that has files in it. If you want to delete
a folder and it's related files, you must first delete the files
(see: "How do I delete a file from a folder"
below). (Return to Questions)
- How do I
create a sub-folder?
At this time,
iBriefcase does not allow for folders within folders.
(Return
to Questions)
- How do I
put a file into a folder?
After you have
logged into the I-Land iBriefcase and opened a folder, you may
place a file in it by choosing one of the "add file" options
on the right-hand side of the page (they are just above and just
below the file listing). From the "upload a file"
screen, you may either type the actual path to the file on you
computer (i.e. c:\test\file.gif)
or choose "browse" to find the file on your
computer. Files larger than 2mb may not be placed in an
iBriefcase. (Return
to Questions)
- How do I
get a file from a folder?
After you have logged into I-Land iBriefcase and opened
a folder, you may get a file from the folder by using your mouse
to select the highlighted file name. A "file
download" window will appear, asking if you want to open the
file or save it to disk. Choose "save to disk" to
place a copy of the file on your hard disk. You'll be given
the opportunity to rename the file and choose where it should be
located on your computer or network. If you do not want to save
the file to your local computer, but just want to run or view the
file, you may choose "open this file" instead of
"save to disk". (These are the terms used in
Microsoft Internet Explorer. Though other terms may be used
in other browsers, the basic theory will remain the same from one
browser to the next.)
(Return to Questions)
- How do I
move a file from one folder to another?
After you have logged
into I-Land iBriefcase and opened a folder, you can move any
number of files in that folder to another folder by first clicking
in the box to the left of each highlighted file name. When
all files that you want to move have been selected, as noted by
the check marks in the related boxes, select a destination folder
from the drop down list to the left of the move button in the
upper right-hand corner of the screen. (Note that the drop
down list contains a listing of all your existing folders within
iBriefcase. A folder must have already been created before
you can move files to it.) Then just click on the "Move"
button and the files will be moved to your selected destination
folder. (Return
to Questions)
- How do I
delete a file from a folder?
After you have logged into I-Land iBriefcase and opened
a folder, you can delete any number of files in that folder by
first clicking in the box to the left of each highlighted file
name. When all files that you want to delete have been
selected, as noted by the check marks in the related boxes,
click on the "Delete" button. You'll be shown a
list of all files marked for deletion and given an opportunity to
Continue or abort the delete function (by choosing "Back to
<folder name>". (Return to Questions)
- Where are
my files actually stored?
When you upload a file to iBriefcase, it is actually
stored in your personal space on I-Land's server in a subdirectory
called "Briefcase". (Return to Questions)
- How much
space do I have to store files?
You have a total of 10MB of storage space for each
email address. This space includes any space taken up by
personal web pages, email that is on the server, and any other
files, including iBriefcase files. Be careful to remove all
files that you do not need to leave on the server. Leaving
extra files on the server may eventually put you over your 10MB
limit, causing mail that is intended for you to be returned to the
sender as undeliverable. (Return
to Questions)
- Can anyone
else view these files?
Based on assigned file and folder access rights, only
people with access to both your username and password have access
to these files. Still, to protect confidentiality, sensitive
documents should not be loaded to iBriefcase.
iBriefcase is a helpful service provided free to our
customers. However, we do not warrant that any or all files
placed in customer storage areas on our servers will be completely
inaccessible by any or all members of the general public. (Return to Questions)
- What types
of files can I put in my iBriefcase?
You may place any file type (up to 2MB) into your
briefcase. Refer to I-Land's Acceptable Use Policy (AUP) for
specifics about the use of this or any I-Land service. Do
not use the iBriefcase to hold your only copy of an important
document. iBriefcase is a helpful service provided free to
our customers. However, we do not warrant that any or all
files uploaded to the briefcase or left in any customer storage
areas on our servers will be available when required at a future
date. (Return to Questions)
- Can I-Land
tech support help me with iBriefcase?
The primary function of I-Land's Tech Support staff is to
ensure that users can establish successful connections, send and
receive email, and access the World Wide Web. However, if
you experience trouble using iBriefcase, please send an email with
details of your problem to support@iland.net,
and our support staff will attempt to provide you with assistance.
(Return to Questions)
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